Procedure for Obtaining WD (Western Digital) Data Recovery Approval for Warranty Replacement:

Process 1: Check Warranty Status

Begin by checking the current warranty status of your Western Digital hard drive by visiting the Western Digital Worldwide Warranty Replacement Status Checker at http://support.wdc.com/Warranty/warrantyStatus.aspx?lang=en.

Process 2: Request Data Recovery Approval

Follow these steps to obtain data recovery approval for your Western Digital hard drive:

• Contact the Western Digital team through the call center. For Indian Customer Support, dial 1800-120-5899, 04068438100, 1800-120-5789, 1800-419-5591. For International Customer Support, call 118002005789.
• Request data recovery approval by providing details such as the Serial Number (S/N) and Part Number (P/N) of the disk, along with the date of purchase.
• Upon approval, you will receive an email titled “Approval for Data Recovery – Western Digital Case Number…” from the email address “westerndigital@custhelp.com.” Respond to this email to confirm your intention to proceed with third-party data recovery.
• In the email response, include essential details such as the reason for data recovery, your selected third-party data recovery company’s information (e.g., Now Data Recovery), and a confirmation of your decision to move forward with data recovery and warranty replacement.
• Await confirmation, which may take 1 to 4 days.
• After confirmation, contact the call center again to raise an RMA (Return Merchandise Authorization) number for the drive. You can then submit the hard drive to the WD Authorized service center of Flextronics Technologies (India) Pvt. Ltd. Alternatively, arrange for a pick-up via Courier Service from WD.

Process 3: Contact Western Digital Customer Support Center in India

For further assistance, reach out to the Western Digital Customer Support Center in India:

• Check the location and contact details of your nearest Western Digital service center.
• Indian Western Digital Toll-Free Numbers: 1800-120-5789 / 1800-419-5591
• Contact details for Western Digital Service Centers in Bangalore:

Electronic City: Flextronics Technologies (India) Pvt. Ltd, SVR Fortune, No. 70-A, Electronic City, Hosur Road, Bangalore-560100, Karnataka, India. Phone: 080-30801332, 080-30801300.

Malleshwaram: Wise Solutions, #15, 1st temple road, near 10th cross, opp new asha sweets, Malleshwaram, Bengaluru, Karnataka 560003. Phone: 080-4302 8975. Operating hours: 10 AM-6 PM. RMA #87433112.